Social License & Reputation Management

CGM’s social license and reputation management practice helps our clients build long term, trusted and mutually beneficial relationships with key stakeholders and communities.

Using the International Association for Public Participation (IAP2) core values and tools, our services include:

  • Perception audits of key stakeholders
  • Quantitative and qualitative community research, including polling, focus groups and listening tools
  • Brand and message development
  • Social license strategy
  • Stakeholder mapping
  • State, federal and local government engagement, including planning and regulatory approvals support
  • Other stakeholder engagement, including industry, Traditional Owner, union and environmental
  • Community engagement, including reference group recruitment and facilitation and influencer engagement
  • Community investment design and delivery
  • Media strategy and management
  • Publications and presentations
  • Multimedia and digital
  • Reporting and evaluation